Instructions for your visit
The Aqua Park runs scheduled sessions throughout the day, and pre-booking your session online is required to avoid disappointment, as we cannot guarantee that we will have availability on the day for walk in bookings.
Once you’ve booked your session, make sure you have completed the disclaimers online for all persons attending on the park, this avoids the ques and assists us in our aim to move to a paperless system.
We advise arriving at The Waterfront Karen 30/40minutes before your session time. It’s best to arrive splash ready, wearing a suitable swimming costume under your clothes or swim shorts, along with flip flops or sandals that are easy to slide on and off with wet feet. Don’t forget your beach towel too. If you are late and miss your session start time, you will miss your time on the park, so please don’t be late.
On arrival only the group leader should go to the reception, and present this e-ticket on their smartphone to collect your groups boarding passes. If a member of the group has not completed their attendance details in advance, they will be asked to complete them on arrival. Please note, this could delay your check in time.
Once you are all checked in and are splash ready. You can your boarding pass at the wetsuit station to collect your wetsuit and buoyancy aid. The wetsuit and buoyancy aid rental is included in your ticket price and individual changing cubicles are available. You must wear a suitable swimming costume under your wetsuit. There are lockers that require a small padlock to lock for your things, as no personal items are allowed on the park with you.
At the start time of your session, you will attend a short safety briefing. After this, you will be launched by a lifeguard for your 50 minutes aqua park experience. The Aqua Park sessions last 1 hr, which is plenty of time to take on the obstacles and make a splash on water, you can slip, slide, and blast your way through the session with over 40 different obstacles and challenges to take on!
After your session, you will remove your wetsuit and buoyancy aid and return both of them to the wetsuit station. There limited showers and individual changing cubicles available, so please make sure you bring a beach towel or robe and prepare as you would for a day out at the beach.
Your session will last about 90 minutes from your ticketed time, after which the Waterfront Mall provides a great setting to unwind and refuel. So what are you waiting for? Your wet ‘n’ wild day out at Maji Magic awaits…