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Frequently Asked Questions

Here at Maji Magic we are dedicated to your fun and safety!

Below you can find out aqua park frequently asked questions with answer to the most common queries. if you have any further questions please contact us via email or phone.

Frequently Asked Questions

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How do I book?
How much does it cost?
How do I make a reservation?
What are the Admission Criteria?
Availability - Why can't I see any sessions on the day I want?
Disclaimers
How do I make a large booking and share payment?
Photography Policy
Should I print and bring my E-Ticket and Disclaimer?
How do I add tickets to my booking?
Can I cancel or move my booking?
Do you offer a group discount?
Where are you located?
How do I redeem a gift voucher?
How long prior to my session should I arrive?
Can I get a refund?
Wetsuits
What happens if my session is cancelled?
Are there any showers or changing facilities?
Where can I store my possessions?
Is the lake clean?
Do I have to be a part of a group or party?
Spectators and Dogs
Can I bring my waterproof camera on the Aqua Park?
Can I bring a picnic, BBQ or food with me?
Can I phone you?
Can I book onto the Aqua Park for more than one session on the same day?
Must I remove all jewellery?
Are there any fish in the lake?
What happens if I am late or stuck in traffic?
Can I participate if I am pregnant?
Can I leave before my 50 minutes is up?
I want to book the Aquapark for exclusive use of my group, what do I need to do?
Are there any concessionary rates?
Rain, Lightning and Thunder
What happens if there is a storm?
Can I wear fancy dress?
Can I wear my glasses?
Can I wear shoes?
Can I wear swimming goggles?
Do I have to be able to swim?
What equipment do I need for Wakeboarding?
How long are Wakeboarding session times?
How many people can wakeboard at one time?
How experienced do you need to be to hit the wakeboarding features?
How old do you need to be for Wakeboarding?
What is Wakeboarding?
Do I need to have wakeboarded before?
Can I have a lesson with my instructor?
What happens if you fall off Wakeboarding?
Is it compulsory to wear a helmet whilst Wakeboarding?
How long is the Wakeboarding cable?
How long before my Wakeboarding session should I arrive?
How old do I need to be to do partake in activities?
Do I need to have done Stand Up Paddle boarding before?
What Equipment do i need for Stand Up Paddle Boarding?
Can I have a stand up paddle boarding lesson?
How long is a stand up paddle boarding session?

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